Do you charge me a fee for donating?
NO. Your credit card will be processed for the total dollar amount you committed to.
Is it safe to make a payment?
Yes. Our vendor WePay
is PCI compliant and they use state-of-the-art security to protect your information.
Can donors receive refunds?
Yes, click on the dispute link in the email receipt you received after payment. You can also visit WePay
What is Fundabilities?
Fundabilities connects donors to individuals and charities with one common goal; raise money.
Is it safe to donate?
YES! All transactions are encrypted and it is safe to donate on Fundabilities.
Who can use Fundabilities?
EVERYONE! If you are looking to raise money or donate money, Fundabilities is the solution.
How much does Fundabilities cost?
Campaigns are easy to create and free to launch. Upon collection of donations Fundabilities deducts 4.9% of each donation processed. Credit card fees are also assessed at the time of donation. Currently our vendor WePay charges 2.9% for the total transaction and 30 cents per transaction.
Example: A $100 donation will be assessed the following fees:
$2.90 (2.9% of total transaction) WePay
$0.30 (transaction fee) WePay
$4.90 (4.9% site usage fee) Fundabilities
Total dollars deposited for the campaign is $91.90
Please note: If a donor includes $1 to the Charity of the Month you will see a $.97 fee deducted from your account. This amount is deducted from the total transaction and is deposited in the Charity of the Month campaign. $.03 is left in your account to cover the credit card transaction fee for the $1 contribution. Thank you for helping our Charity of the Month!
What is a convenience fee?
You can charge members a convenience fee for paying online. Convenience fees are programmed in the 'Rate Card' tab when building your drive. Convenience fees are designed to offset service and credit card fees.
Do I pay taxes on the donations collected?
Although Fundabilities does not give tax advice, most small donations are considered gifts and not tax deductible. @php echo Helper::multiSiteText('s', 'S'); @endphphould you collect more than $20,000 in 200 payments or more in a calendar year WePay issues a 1099-K. This process is an industry standard for all online credit card collection systems. Please see a tax specialist for more advice.
What are the donation limits?
UNLIMITED! The minimum donation is $6 with no maximum limit set
How do I receive the funds I raised?
Funds can be withdrawn at any time using the WePay administration page. Log into WePay
or log into your campaign and click on the WePay tab.
I just donated to a cause, can I start my own fundraising campaign?
Yes! Click here
to get started!
I made a recurring payment. How do I make an adjustment to the amount I pay?
You will receive an email on your anniversary date. You can click on the email you received for options on changing or cancelling your subscription.
Is it complicated to start a campaign?
NO! It's easy. Choose your category, set your dollar goal, upload photos, it's that simple! Click here
to start today!
What options do I have to promote my campaign?
Fundabilities has a comprehensive marketing tool kit. Each campaign is an individual micro-site which you can promote via email, Facebook, Twitter and more. Your friends, family and the public simply 'click' to reach your campaign.
Is Facebook the only log in option?
No, you can create a log in without a Facebook account. Also donors can use their Facebook log in to donate or they can donate anonymously without log in. We encourage you to use your Facebook log in because your campaign is promoted to friends.
Can I make changes to my campaign once it is approved and live?
Yes. Changes can be made by logging in to your administration page.
What is WePay and why do they ask for my Social Security Number?
WePay requires your Social Security Number/Tax ID to verify your identity and to comply with state and federal regulations. For more information please see the WePay support page
How do I cancel my campaign?
Once you reach your goal you can remove your live campaign or change your goal to raise more
money by logging into your administration page.